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Terms of Service

Last updated: April 14, 2026

Plain-English summary: EdgeVenture is a solo web development studio run by Leo Edge in Port Saint Lucie, Florida. These terms govern everything: building your app, hosting it, and supporting it afterward. By creating an account or commissioning work, you agree to these terms. If anything is unclear, please ask before signing.

1. Service Description

EdgeVenture Web Solutions ("we", "us", "Service Provider") is operated by Leo Edge and provides custom web application development, e-commerce solutions, logo design, hosting, and related digital services to small businesses and individuals ("you", "Client").

Standard project deliverables include:

  • Custom web application built to an agreed scope document
  • Deployment to our shared hosting infrastructure
  • Domain registration and DNS configuration via Cloudflare (if requested)
  • Up to 2 hours of initial staff training (virtual or on-site)
  • 30-day post-launch bug-fix period for defects in agreed functionality

Anything beyond the agreed scope requires a written change order (see Section 7).

2. User Accounts & Client Responsibilities

To use the client portal, you must register with accurate, current, and complete information. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account, whether or not you authorized it
  • Notifying us immediately at [email protected] if you suspect unauthorized access
  • Keeping contact information up to date so you receive critical notices
  • Ensuring that employees or team members you grant access to also comply with these terms

We reserve the right to suspend or terminate accounts that violate these terms, remain inactive for 24+ months, or where we have reason to believe account security has been compromised.

3. Acceptable Use Policy

You may use the platform only for lawful business purposes. You agree not to:

  • Use the platform to transmit spam, malware, phishing material, or any illegal content
  • Attempt to gain unauthorized access to the platform, other accounts, or underlying server infrastructure
  • Reverse-engineer, decompile, disassemble, or copy any part of the application code
  • Resell or sublicense access to the platform to any third party without written consent
  • Engage in any activity that imposes an unreasonable or disproportionate load on server infrastructure
  • Use automated scripts, bots, or scrapers against the platform without written permission
  • Collect personal data from end-users of your app in violation of applicable privacy law (GDPR, CCPA, etc.) — you are the data controller for data your customers provide to your app
  • Upload, store, or process content that infringes third-party intellectual property rights
Client compliance obligation: If your application collects personal data from your end-users (customers, employees, etc.), you are independently responsible for complying with applicable privacy laws — including obtaining any required consents and providing appropriate privacy notices to your users. EdgeVenture provides the technical platform; we are not responsible for your compliance with laws governing your own data collection practices.

Violation of this policy may result in immediate account suspension without refund.

4. Development Fees & Payment Terms

Development fees are quoted per project based on scope and complexity. Indicative ranges:

Project TypeStarting Price
Simple app (1–3 features)From $1,500
Moderate app (4–8 features)From $2,500
Complex app (9+ features, integrations)From $3,500
Payment checkout integration+$300–$1,000 additional
Logo design$120 (3 concepts, 2 revision rounds)

All prices in USD. Final price is set in the project scope document both parties sign before work begins.

Payment Schedule

  • 50% deposit required to confirm scope and begin work — non-refundable after 7 days
  • Remaining 50% due upon delivery and launch
  • Change orders billed separately on completion

Accepted Payment Methods

  • ACH bank transfer (preferred — no processing fee)
  • Credit card via Stripe (2.9% + $0.30 processing fee applies)
  • Check (payable to Leo Edge / EdgeVenture)
  • PayPal (3.49% processing fee applies)
  • Zelle

Card numbers are never stored on our servers. All card payments are processed directly by Stripe.

5. Hosting & Support Subscriptions

After the 30-day post-launch period, you may subscribe to ongoing hosting and support. All tiers include SSL/TLS and infrastructure maintenance.

TierPriceIncludes
Starter $29/mo Hosting, SSL, monthly backups, email support (48h response)
Bronze $49.99/mo Everything in Starter + 99.5% uptime SLA, bug fixes & minor patches, weekly backups, 24h response (business days)
Silver $149.99/mo Everything in Bronze + 2 feature requests/mo (up to 6 hours), priority support 8h response, bi-weekly backups, 99.9% uptime SLA, quarterly performance review
Gold $249/mo Everything in Silver + 5 feature requests/mo (up to 15 hours), 4 strategy calls/mo, dedicated support 4h response, daily offsite backups, after-hours emergency support

Subscription Terms

  • Billed monthly on the same date via Stripe with automatic renewal
  • Cancel with 30 days written notice to [email protected]
  • Annual prepay: 10 months for the price of 10 (2 months free) — Bronze $690, Silver $1,290, Gold $2,490
  • Prices subject to a maximum 5% annual adjustment with 30 days advance notice
  • Downgrading is permitted with 30 days notice; upgrade takes effect immediately

6. Late Payment Policy

Invoices are due within 5 business days of the invoice date.

  • After 5 business days: 1.5% per month (18% annually) late fee on overdue balance
  • After 15 days: application access may be suspended with 24 hours' notice
  • After 30 days: agreement may be terminated and application disabled

Suspension or termination does not cancel the outstanding balance. All outstanding invoices become immediately due upon termination.

7. Feature Requests & Change Orders

Feature requests are subject to feasibility review. Turnaround times once approved:

  • Bronze: Up to 30 days
  • Silver: Up to 15 days
  • Gold: Up to 5 business days

Work beyond your subscription allocation is billed at $75/hour. A written quote and your written approval are required before any out-of-scope work begins. Unused included hours do not roll over and reset on your monthly billing date.

Complex requests that would materially change the application architecture may require a full change order, treated as a new development engagement under Section 4.

8. Intellectual Property

Your Data & Content

All business data, content, branding, and configurations you enter belong to you. You retain full ownership and may export it at any time.

Application Code

The application code, underlying technology, platform architecture, and any reusable frameworks developed as part of your project remain the intellectual property of EdgeVenture unless otherwise specified in a signed written agreement. You receive a non-exclusive, non-transferable license to use the application during your active subscription.

You may not: (a) sell or sublicense access to any third party; (b) reverse-engineer, decompile, or extract the code; (c) transfer the license without written consent.

Portfolio Rights

We retain the right to reference the existence of your project in our portfolio. Screenshots or business-identifying details will be anonymized unless you give written permission to display them.

9. Data Handling & Confidentiality

We treat your business data as confidential. Specifically:

  • We will not access your client portal data except as necessary to provide technical support, perform backups, or comply with a legal order
  • We do not sell, rent, or share your business data with any third party for commercial purposes
  • Following subscription cancellation, all your data is retained for 30 days for export, then permanently and irreversibly deleted
  • Billing records are retained for 7 years as required by US tax law

Full details of how personal data is handled — including GDPR compliance, sub-processors, and your rights — are in our Privacy Policy and Data & Compliance page.

If your use case requires a formal Data Processing Agreement (DPA), please contact us at [email protected].

10. Warranties & Limitation of Liability

We warrant that:

  • The delivered application will function substantially as described in the signed scope document
  • The application will not contain intentional malware or known, unpatched critical security vulnerabilities at launch

Services are otherwise provided "as is" without warranty of any kind, express or implied, including fitness for a particular purpose or uninterrupted service.

Liability cap: To the maximum extent permitted by applicable law, our total cumulative liability for any claim arising from this agreement is limited to a refund of the most recent month's subscription fee paid. We are not liable for lost profits, lost business, lost revenue, lost data, or any indirect, special, consequential, or punitive damages.

We are not responsible for outages or failures caused by third-party services (Cloudflare, Google, Stripe, Resend, your internet service provider), your own hardware or network, acts of God, or force majeure events.

11. Term & Termination

The initial term is 12 months from launch date, with automatic 12-month renewals unless either party gives 30 days written notice of non-renewal.

Cancellation by You

  • Provide 30 days written notice to [email protected]
  • No refund of the current billing period
  • 5 business days to export your data after the cancellation date
  • Application access is disabled on the cancellation date

Termination by Us

We may terminate immediately (without refund) if you:

  • Fail to pay for 30 or more days
  • Violate any material term of this agreement
  • Use the platform for unlawful purposes
  • Attempt to reverse-engineer, copy, or exploit application code
  • Harass or threaten any party involved in the service

Upon termination, daily backups of your data are maintained for 30 days. Export is available for a $50 data retrieval fee. All outstanding invoices become immediately due.

12. Mutual Confidentiality

Both parties agree to keep the other's confidential business information private. "Confidential information" means any non-public technical, financial, or business information clearly marked as confidential or reasonably understood to be confidential.

This obligation does not apply to information that: (a) becomes publicly known through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed without use of confidential information; or (d) is required to be disclosed by law or court order (with notice to the other party where legally permitted).

13. Dispute Resolution & Governing Law

This agreement is governed by the laws of the State of Florida, without regard to its conflict-of-law provisions.

Before initiating formal proceedings, both parties agree to attempt good-faith resolution by email or call within 30 days of the dispute arising. If unresolved, disputes shall be submitted to binding arbitration in St. Lucie County, Florida, under the American Arbitration Association Commercial Arbitration Rules. Costs are split equally between parties. The arbitration award is final and binding and may be entered as judgment in any court of competent jurisdiction.

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

14. Changes to These Terms

We may update these Terms from time to time. For active service agreements, amendments require written agreement from both parties. For general use of the public site and platform, we will provide 14 days' advance notice of material changes via email or in-portal notice. Continued use after the effective date constitutes acceptance.


Contact

Questions about these Terms? Reach us at:

Related documents: Privacy Policy · Data & Compliance